Corporate Profile

Name of Company	TPSC PHILIPPINES CORPORATION
Date of Establishment
Employees in Philippines	-
Consolidated Revenue	-
Primary Products	Other Heavy and Civil Engineering Construction, EPCC Provider

ISSUES AND CONCERN

The company was struggling with significant problems occurred from its reliance on manual payroll processing system. This method is also prone to human error when it comes to computation. As a result, they use excessive time to compute payroll. Specific examples of issues include the following:

• Manual payroll processes are time-consuming and require significant manual effort.
• Manual calculations are prone to human errors, such as miscalculations in salary, taxes, or deductions which can result for incorrect payment to employees.
• Administration need to collect and input data for each employee, calculate earnings, deductions, taxes, and benefits, and then generate paychecks.
• HR personnel and Administration might be burdened with frequent employee queries and requests due to lacking of self-services options like monitoring their real-time data.

ACHIEVEMENT IN THIS PROJECT

As a result of implementing the development and introduction of a system to manage the processing of payroll in this project, the following achievements were obtained:

• Significantly improved efficiency by reducing the manual effort and time required for payroll processing, and can make the Administration focus on other tasks.
• The system helped the management to reduce the risk of human errors in calculations, data entry, and deductions, which leads to accurate and consistent payroll processing, minimizing discrepancies.
• Payroll process cycles became quicker, that leads into timely and punctual salary disbursement.

PROJECT OVERVIEW

When the company’s current cutoff ends, the management will start the processing of payroll. From the Administration’s processing of Daily Time Records, then Accounting’s check of overtimes, lates, absences, allowances, and salary deductions, up to CEO’s payroll approval their workflow completion date was mostly same as, or sometimes beyond payroll credit date. Due to that disadvantage of manual method of payroll process, we came up with a proposal that could solve the Company’s primary concerns. The request was to upgrade from manual process to systematic method for solution.

PROVIDED SERVICE

• Design, Development and Operation Support of Payroll Management System

PROJECT DETAIL

TPSC Philippines Corporation is a wholly-owned subsidiary of Toshiba Plant Systems & Services Corporation headquartered in Kanagawa. Established as the Philippine, it continues to operate for over 20 years up to present time as the leading provider of Man-power deployment service and large-scale construction. Remarkably, TPSC Philippines Corporation serve as one of the key overseas branches known for extensive services of EPCC (Engineering -> Procurement -> Construction -> Commissioning)

The current request involves providing digitalization support for the operational processes received from the department responsible for automation of computation and data data input of time.

【PHASE 01】 Understanding the Scope of Work

Given the high level of expertise required in our clients’ operations, initial step was to understand their operational content and fundamental knowledge. We conducted interviews primarily with the administrators to gain insights. Especially, we conducted a comprehensive review of every analysis process that exhibited problems within this project, meticulously adhering to the 5W1H framework (covering What, Who, Where, When, Why, and How).

【PHASE 02】 Identifying Challenges and Root Causes

The discussion regarding this matter encompassed two categories of concerns, which is the “explicitly identified distinct issues” and “somewhat ambiguously recognized several potential challenges”. For discussion, we undertook a comprehensive process of pinpointing the problems, uncovering their underlying causes, and formulating potential conjestures. In regards on somewhat ambiguously recognized several potential challenges, We instructed our clients to record the factors contributing to their sentiments and then organized the concerns according to their pertinence. Thereafter, we engaged in a more profound exploration of each obstacle, employing a sequence of inquiries while continually refining hypotheses and confirmations.

【PHASE 03】 Establish Concept of System and Operational Flow

During this phase, we formulate a conceptual scheme for a system that harmonizes with the business processes of the client company and resolves all identified issues. Our emphasis lies in delineating the comprehensive framework of the system and specifying the functional responsibilities on a page-level basis, rather than immersing ourselves in intricate UI designs and specific features. We evaluate the practicability of system implementation, taking into account variables like user quantity, their digital proficiency, and access methodologies that adhere to internal regulations. In conjunction with these efforts, we also engaged in collaboration in Japan viability of the systematic approach for data backup, as well as to test network connectivity and API functionality.

【PHASE 04】 System Requirements and Interface Design

Following the successful validation of the system’s conceptual framework and operational flow, we advanced to the stage of formulating precise system requirements and crafting interface elements in meticulous detail. During this phase, we meticulously documented all functional and security prerequisites for system implementation, concurrently undertaking the creation of UI/UX designs. Upon the conclusion of this phase, we possessed a tangible representation of the system’s architecture, functionalities, and interfaces. This enabled us to perform a conclusive validation, aligning it meticulously with the operational flow.

【PHASE 05】 System Development and Delivery

Derived from the system’s specification of requirements and the designed interfaces, we progressed into the developmental phase, conducting debugging and testing. Throughout this time frame, the client purchased the computer server that will serve as the foundation for the web-based payroll system, and biometrics that will serve as the primary means of collecting employees’ data. Specifically, they communicated the pinpointed issues and the rationales for improvement to their employees during the system’s operation, thus contributing to a relatively seamless implementation process. After the system deployment, we diligently monitored its performance for about six months and offered continuous assistance for minor updates.